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ResilientWare is committed to protecting your privacy and developing
technology that gives you the most powerful and safe online experience.
This Statement of Privacy applies to the ResilientWare Web site and
governs data collection and usage. By using the ResilientWare website,
you consent to the data practices described in this statement.
Collection of your Personal Information
ResilientWare collects personally identifiable information, such as your
e-mail address, name, home or work address or telephone number.
ResilientWare also collects anonymous demographic information, which is
not unique to you, such as your ZIP code, age, gender, preferences,
interests and favorites.
There is also information about your computer hardware and software that
is automatically collected by ResilientWare. This information can
include: your IP address, browser type, domain names, access times and
referring Web site addresses. This information is used by ResilientWare
for the operation of the service, to maintain quality of the service,
and to provide general statistics regarding use of the ResilientWare Web
site.
Please keep in mind that if you directly disclose personally
identifiable information or personally sensitive data through
ResilientWare public message boards, this information may be collected
and used by others. Note: ResilientWare does not read any of your
private online communications.
ResilientWare encourages you to review the privacy statements of Web
sites you choose to link to from ResilientWare so that you can
understand how those Web sites collect, use and share your information.
ResilientWare is not responsible for the privacy statements or other
content on Web sites outside of the ResilientWare and ResilientWare
family of Web sites.
Use of your Personal Information
ResilientWare collects and uses your personal information to operate the
ResilientWare Web site and deliver the services you have requested.
ResilientWare also uses your personally identifiable information to
inform you of other products or services available from ResilientWare
and its affiliates. ResilientWare may also contact you via surveys to
conduct research about your opinion of current services or of potential
new services that may be offered.
ResilientWare does not sell, rent or lease its customer lists to third
parties. ResilientWare may, from time to time, contact you on behalf of
external business partners about a particular offering that may be of
interest to you. In those cases, your unique personally identifiable
information (e-mail, name, address, telephone number) is not transferred
to the third party. In addition, ResilientWare may share data with
trusted partners to help us perform statistical analysis, send you email
or postal mail, provide customer support, or arrange for deliveries. All
such third parties are prohibited from using your personal information
except to provide these services to ResilientWare, and they are required
to maintain the confidentiality of your information.
ResilientWare does not use or disclose sensitive personal information,
such as race, religion, or political affiliations, without your explicit
consent.
ResilientWare keeps track of the Web sites and pages our customers visit
within ResilientWare, in order to determine what ResilientWare services
are the most popular. This data is used to deliver customized content
and advertising within ResilientWare to customers whose behavior
indicates that they are interested in a particular subject area.
ResilientWare Web sites will disclose your personal information, without
notice, only if required to do so by law or in the good faith belief
that such action is necessary to: (a) conform to the edicts of the law
or comply with legal process served on ResilientWare or the site; (b)
protect and defend the rights or property of ResilientWare; and, (c) act
under exigent circumstances to protect the personal safety of users of
ResilientWare, or the public.
Use of Cookies
The ResilientWare Web site use "cookies" to help you
personalize your online experience. A cookie is a text file that is
placed on your hard disk by a Web page server. Cookies cannot be used to
run programs or deliver viruses to your computer. Cookies are uniquely
assigned to you, and can only be read by a web server in the domain that
issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience
feature to save you time. The purpose of a cookie is to tell the Web
server that you have returned to a specific page. For example, if you
personalize ResilientWare pages, or register with ResilientWare site or
services, a cookie helps ResilientWare to recall your specific
information on subsequent visits. This simplifies the process of
recording your personal information, such as billing addresses, shipping
addresses, and so on. When you return to the same ResilientWare Web
site, the information you previously provided can be retrieved, so you
can easily use the ResilientWare features that you customized.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. If you choose to decline
cookies, you may not be able to fully experience the interactive
features of the ResilientWare services or Web sites you visit.
Security of your Personal Information
ResilientWare secures your personal information from unauthorized
access, use or disclosure. ResilientWare secures the personally
identifiable information you provide on computer servers in a
controlled, secure environment, protected from unauthorized access, use
or disclosure. When personal information (such as a credit card number)
is transmitted to other Web sites, it is protected through the use of
encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
ResilientWare will occasionally update this Statement of Privacy to
reflect company and customer feedback. ResilientWare encourages you to
periodically review this Statement to be informed of how ResilientWare
is protecting your information.
Contact Information
ResilientWare welcomes your comments regarding this Statement of
Privacy. If you believe that ResilientWare has not adhered to this
Statement, please contact ResilientWare at info@resilientware.com.
We will use commercially reasonable efforts to promptly determine and
remedy the problem.
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